Home / FAQ

Frequently Asked Questions

The questions importers ask us most — answered straight.

What is the minimum order quantity (MOQ)?

One 20ft container for standard models — roughly 60–100 doors depending on size. Mixed models in one container are welcome.

How long does production take?

Lead time varies by order size and season. After deposit and drawing approval we confirm a production schedule in your quote — OEM projects add prototype time.

How long does shipping from China take?

Sea freight time depends on your destination port and the season — we quote the current transit time with your order.

How are sectional garage doors packed for sea freight?

Panels get foam-film protection, export cartons and steel pallets; hardware ships boxed separately. Desiccant and moisture barriers are added for long sea routes.

What payment terms do you accept?

We typically work with T/T and L/C. Final payment terms are confirmed when you place your order — ask in your inquiry.

Do your doors have CE certification?

Compliance documentation depends on your target market. Tell us your destination country in your inquiry and we'll confirm what can be provided.

What warranty do you offer?

Warranty terms depend on the product line and your order. Ask for the current warranty terms in your quote request.

Can I visit the factory or do a video tour?

Yes — both. Contact us to schedule a live video walkthrough of the production lines.

Still have questions?

Ask us directly — we reply within 24 hours.

Ask a Question